I Hear You
By Donny Ebenstein
AMACOM
Retail Price $24.95
Amazon Price: $17.22
Book Description:
Review
This book is a must have for anyone who deals with conflict at work or in their personal life. Communications breakdowns are the cause of so many corporate and entrepreneurial headaches. As a Human Resources Director this book has unlocked the keys to success with employees who have been in conflict and underperforming for years. When you know how to tie the values an employee is seeking to fulfill to the production needed in the organization you will truly have the magic formula. This has revolutionized how we listen in a conflict and are able to deal with the root causes, not simply offer a list of do’s and don’ts. This enables lasting change and individual growth that pays dividends that spread outside the circle of the employee . It is certainly almost required reading for all Managers! Buy it….you won’t be sorry!
~Reviewed by David H.
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